Privacy Policy

How we collect, use, and protect your personal data when you use Naeeman.

GDPR Compliant PDPL Compliant Effective upon publication support@naeeman.app
Overview
01
Introduction

This Policy explains how your personal data is collected, used, processed, shared, and protected when using the Naeeman App — a digital intermediary platform enabling users to explore barbers, personal care providers, and book appointments.

We are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) and the Saudi Personal Data Protection Law (PDPL).

ℹ️

By using the App, you agree to this Policy. Please read it carefully.

02
Data Controller Identity

The entity owning the Naeeman App is the Data Controller, responsible for determining the purposes and means of processing personal data.

In certain cases (such as providing technical services to service providers), we may act as a Data Processor on behalf of the service provider.

03
Platform Nature & Legal Relationship

The user acknowledges that:

Intermediary
The App operates solely as a digital intermediary.
No direct services
The App does not provide barbering or personal care services.
Not a party
The App is not a party to the relationship between user and service provider.
Direct contract
The contractual relationship is established directly between user and provider.

The service provider is solely responsible for delivering the service, its quality, and compliance with applicable regulations.

Data We Collect
04
Information We Collect

We collect the following categories of data depending on how you use the App:

Personal
  • Name, date of birth, gender
  • Phone number
  • Email address
  • Account details
Booking
  • Appointment date & time
  • Service type
  • Service provider
Provider
  • Salon & barber name
  • Services & pricing
  • Service duration
  • Commercial registration
Technical
  • IP address
  • Device type
  • Operating system
  • Usage data
Location
  • Approximate (city)
  • Precise (with consent)
  • Shop name/sign
User Content
  • Reviews
  • Comments
  • Photos
05
How We Collect Data
Direct input
Account creation, booking forms, and profile setup.
App usage
Interactions and activity within the App.
Automated
Cookies and similar automated tracking technologies.
Third parties
Technical service providers and partners.
How We Use It
06
How We Use Data & Legal Basis
📝 Contract
Creating accounts · Processing bookings · Providing services.
⚖️ Legal obligation
Compliance with applicable laws · Record keeping.
📊 Legitimate interest
Improving the App · Performance analysis · System protection.
✅ Your consent
Push notifications · Precise location. You may withdraw consent at any time.
07
Sharing of Data
💈 Service providers
Name, phone, and booking details shared to enable service delivery.
🛠️ Tech partners
Hosting services · Analytics providers · Technical support.
🏛️ Legal authorities
When required by law or to protect legal rights.
🚫

We do not sell your personal data to any third party.

Payments & Transfers
08
Payments
💳

The App does not currently process payments. All payments are made directly between the user and the service provider. We do not bear responsibility for financial transactions between any parties.

09
International Data Transfers

Your data may be transferred outside your country in accordance with applicable laws and with appropriate safeguards, including legal contractual agreements and international data protection standards.

Security & Retention
10
Data Security
🔐Encryption of data in transit and at rest
🔑Access control and authorization mechanisms
🛡️Continuous security monitoring
⚠️

No system can guarantee complete data security. Use strong passwords and protect your credentials.

11
Data Retention
Active account
Retained for the duration of your account usage.
Legal requirement
As required by applicable laws and regulations.
After retention
Data is securely deleted or anonymized.
Your Rights
12
Your Rights

Under applicable laws, you have the right to:

👁️
Access your data
✏️
Correct your data
🗑️
Request deletion
↩️
Withdraw consent
🚫
Object to processing

To exercise any of these rights, contact us at support@naeeman.app

13
Children's Data
👶

The App is not intended for minors. We do not knowingly collect their data. If such data is identified, it will be deleted immediately. Parents or guardians should contact us if they believe their child has provided data.

14
Cookies

We use cookies and similar technologies to improve user experience and analyze performance. You can control them through your device or browser settings.

15
Changes to This Policy

We reserve the right to modify this Policy at any time. Changes become effective upon publication within the App. Continued use of the App after changes constitutes acceptance of the revised Policy.

📢

We recommend reviewing this Policy periodically to stay informed.

Contact

Privacy Inquiries

For any privacy-related inquiries, data requests, or concerns, reach out to our team.